About Us
Get to know the story behind smartlead
Who we are?
Our company is founded in Dubai, United Arab Emirates, to be a one-stop solutions partner for organizations and businesses in need of professional and real value management, HR and IT consultancy services, whether in public or private sectors.
Smart Lead Consultancy is here to offer you innovative smart business solutions that exceed expectations. Definitely, you will find that our cutting-edge consultancy services and solutions help you pre-emptively manage challenges and turn them into opportunities, achieve core objectives, and move forward to the next level; ensuring that you achieve and maintain the lead in the never-ending race for excellence.
We are proud that our management consultancy services range to cover your current business needs and future prospects, especially in the most critical areas such as creativity and innovation management, excellence, quality, strategic and operational planning, performance management systems, contracts, procurement, and suppliers relationship management, in addition to contact centers, customer service and happiness, customer service centers development, documentation and archiving, business process management and engineering, project management, and knowledge management.
Smart Lead Consultancy also provides a wide range of HR consultancy services and solutions; especially when it comes to talent acquisition, recruitment, HR planning and development, policies and procedures, HR restructuring, and HR performance management systems.
Smart Lead Consultancy also provides end-to-end IT solutions that include, but are not limited to: IT Strategies, IT Service Management, IT Project Management, Mobile Apps Development, Web Development, Web Design, Software Quality Assurance, ITIL Implementation/ISO 20000, and ISO 27001.
Our Vision
To be the most favorable and excelling partner in business consultancy and solutions.
Our Mission
To enable organizations with innovative, smart, and sustainable business solutions to pre-emptively managechallenges, and achieve and maintain the lead in the race for excellence.
Our Values
- We are client-oriented and our dedication knows no limits.
- Credibility, integrity, and reliability form the basis of our corporate reputation.
- Quality and Excellence are our approach to success continuity.
- Practicing “Kaizen” (change for the best) within our organization and to our clients.
- We work in team spirit and appreciation of our staff and partners.
- We appreciate and capitalize on cultural and social diversity.
- We are committed to work for green economy and environment sustainability.